ChatGPT and Sora Outage: A Recurring Issue
On Thursday, OpenAI’s services, including ChatGPT and Sora, experienced a significant outage that lasted for over four hours. This marks the second occasion this month that users have faced interruptions in service, raising concerns about the reliability of these AI tools.
What Happened?
The outage began around 11 a.m. PT and continued until approximately 3:16 p.m. PT, when OpenAI announced that services were gradually coming back online. Frequent users of ChatGPT may recall a similar incident earlier this month, which has led many to question the stability of OpenAI’s platform.
Impact of the Outage
During this outage, TechCrunch reported receiving error messages while trying to access both ChatGPT and Sora. According to OpenAI’s status page, the disruption was due to issues with one of their upstream providers, although no further details were provided.
Recovery Timeline
- 11:00 a.m. PT: Major outage begins.
- 2:05 p.m. PT: ChatGPT reported to be partially recovered.
- 3:16 p.m. PT: Sora becomes operational again.
Previous Outages
This incident is particularly concerning as it follows another outage two weeks prior, which lasted for roughly six hours. The previous disruption was attributed to a malfunctioning telemetry service, which is unusually long for these types of outages. Typically, such interruptions last for only one or two hours.
Services Unaffected
Interestingly, popular services utilizing OpenAI’s API, such as Perplexity and Siri’s Apple Intelligence integration, did not appear to be affected during this latest outage. This information was corroborated by the respective status pages of these companies and through TechCrunch’s own testing.
Conclusion
The frequent outages of OpenAI’s services are becoming a point of concern for users who rely on tools like ChatGPT and Sora for their daily tasks. As the company works on implementing full fixes, it remains to be seen how they will improve the reliability of their offerings moving forward.
